Privacy
Privacy policy
Last Updated: 29 October 2025
Your privacy is important to us. This policy explains how we collect, use, disclose, and protect your personal data when you access or use the platform.
By using the platform, you agree to the collection and use of your data in accordance with this policy.
1. What we collect
We may collect registration details, organisation membership data, role information, and account identifiers needed to authenticate users and apply permissions.
Usage data may include device, session, request, and runtime event information used to support platform reliability and safety.
2. How we use it
We use personal data to provide the platform, manage accounts, enable puzzle access, and support play progression and administrative actions.
We may also use data for security, fraud prevention, operational support, analytics, and product improvement.
3. Sharing and retention
We may share data with service providers and infrastructure partners who support hosting, analytics, payments, or communications on our behalf.
Operational and oversight actions may be logged so moderation, support, and commercial interventions remain reviewable.
We retain data only for as long as needed to operate the platform, meet legal obligations, resolve disputes, and prevent abuse.